Paraguay Solo — Support

We're here to help · Nous sommes là pour vous aider

Contact us · Nous contacter

Send us a message and we'll get back to you within 2 business days.
Envoyez-nous un message, réponse sous 2 jours ouvrés.

Frequently asked questions · Questions fréquentes

What is Paraguay Solo?

An interactive, multilingual checklist that guides you, step by step, through obtaining your Paraguayan temporary residency, your cédula (national ID card) and your RUC (tax ID) entirely on your own. The Preparation section is free; a single one-time in-app purchase unlocks the full guide.

How do I unlock the full guide?

Open the app, tap any locked section (Residency, Cédula or RUC), then tap the purchase button. Payment is handled securely through Apple In-App Purchase. After payment, the full content unlocks automatically.

I already paid but the content is locked. How do I restore it?

On the paywall screen, tap “Restore purchases”. This re-validates your Apple purchase and unlocks the guide on any device signed in with the same Apple ID. If it still doesn't unlock, send us a message using the form above.

Which languages are supported?

English, Français, Español, Deutsch and Português. You can switch language at any time from the app.

Are government fees included in the price?

No. The app price covers the guide only. Official government fees are paid directly to the relevant Paraguayan authorities and are not included.

Is this legal or tax advice?

No. Paraguay Solo is an informational guide and is not a law firm; it does not provide legal or tax advice.

Refunds · Remboursements

Purchases made through the App Store are handled by Apple. To request a refund, visit reportaproblem.apple.com. For any question, use the contact form above first and we'll do our best to help.